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The email account was an IMAP set up when I first installed Outlook 365 about a week ago, and I know for sure that two emails from different days last week later disappeared. It’s not a business account, just personal. A screen shot of the Office account information is below. I checked the filters (none) and view settings on my husband’s pc, and the missing emails didn’t reappear. I’m having this issue with my email account and that of my husband. Hi Huni, thanks very much for your reply. Huni - If you feel a reply works for you, please kindly vote or mark it as it will be beneficial to other community members reading this thread. ![]() ![]() Does this issue occur in the web mail app? ![]() How did you configure your account in Outlook? (Exchange/IMAP/POP) Is it an Office 365 for Business account?Ĥ. (File > Office Account > Product Information)Ģ. What's the version of your Outlook? You can provide us a screenshot about your product information. If the issue persists, to better help you, I’d like to collect some detailed information as below for further investigation:ġ. Meanwhile, to check if this issue is caused by some rules of your Inbox, you can try to temporarily disable all the rules and check if the issue persists. ![]() If it doesn’t work for you, you can also try to reset your current view and see if it helps. You can refer to the steps of the article below to change the view options in According to my research, this issue may occurs if a filter was applied to the default view settings of the Outlook folder.
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